Mini MBA in Customering

The Mini MBA in Customering is an MBA level, CPD accredited course that gives you the instrumentation to transform your career. Delivered 100% online, based on evidentiary data and applied practice, it is the most advanced course in the field.

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Course curriculum

1. Welcome to Your Induction
1. Module 01 Lecture
2. Module 01 Readings
3. Module 01 Questions
1. Module 02 Lecture
2. Module 02 Readings
3. Module 02 Questions
4. Q&A Pod for Modules 01 and 02
1. Module 03 Lecture
2. Module 03 Readings
3. Module 03 Questions
1. Module 04 Lecture
2. Module 04 Readings
3. Module 04 Questions
4. Q&A Pod for Modules 03 and 04
1. Module 05 Lecture
2. Module 05 Readings
3. Module 05 Questions
1. Module 06 Lecture
2. Module 06 Readings
3. Module 06 Questions
4. Q&A Pod for Modules 05 and 06
1. Module 07 Lecture
2. Module 07 Readings
3. Module 07 Questions
1. Module 08 Lecture
2. Module 08 - Readings
3. Module 08 Questions
4. Q&A Pod for Modules 07 and 08
1. Module 09 Lecture
2. Module 09 Readings
3. Module 09 Questions
1. Module 10 Lecture
2. Module 10 Readings
3. Module 10 Questions
4. Q&A Pod for Modules 09 and 10
1. Exam Briefing
2. Exam
3. The Final Hoo Roo

About this course

MBA Standard
100% Online
12 Weeks

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Next Public Intake April 2026

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Mini MBA in Customering

Course curriculum

Course Induction

Module 1 - The Customer Imperative

Module 2 - Science & Professions

Module 3 - The Marketing Method

Module 4: Understanding The Customer Asset

Module 5: Customer Identity and Intent

Module 6: Interaction Anatomy

Module 7: Interaction Architecture

Module 8: Marketing Meets Customering

Module 9: Measurement

Module 10: Budgeting and Reporting

Exam

About this course

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